Finding An Advocate

Questions to Pose to Your Advocate

It's crucial that you're at ease with your advocate. Here are some questions to consider asking:

What's your experience in mental health advocacy?
Do you specialise in any particular area of mental health?
How do you stay updated on laws and policies that might affect me?
What's your approach to advocacy? Are you more hands-on or do you guide from the sidelines?
Can you provide references or testimonials from previous clients?
How do you handle conflicts of interest?
What's your availability during emergencies or crises?
Do you collaborate with other professionals, like my healthcare providers, if needed?
How long does it typically take for you to respond to emails or messages?
What's the process for ending our advocacy relationship if it's not working out?
Do you charge any fees, or are your services free?
How do you ensure cultural sensitivity or inclusivity in your advocacy?
What's your policy on following up after our advocacy relationship ends?

Frequently Asked Questions

How can I prepare for my first meeting with an advocate?

Before your first meeting, consider compiling any relevant documents or information about your mental health journey, including any specific issues or concerns you're facing. Think about what goals you want to achieve with advocacy and jot down any questions you have about the advocacy process.

What rights do I have when working with an advocate?

You have the right to be treated with respect, to have your confidentiality maintained, and to be fully informed about any actions your advocate takes on your behalf. You also have the right to disagree with your advocate's suggestions and to seek a different advocate if you feel your current one isn't a good fit.

Can an advocate help me with issues unrelated to my mental health treatment?

While advocates primarily focus on supporting you with your mental health care and treatment, they can also guide you on how to access services for unrelated issues, such as housing or employment, by referring you to the appropriate resources or organizations.

Is there a limit to how long I can work with an advocate?

The duration of your work with an advocate depends on your individual needs and the specific advocacy service's policies. Some advocacy relationships may be short-term, focusing on specific issues, while others may last longer to provide ongoing support.

How do advocacy services maintain confidentiality?

Advocacy services adhere to strict confidentiality policies to protect your personal information. They will only share information with your consent or in situations where there's a legal obligation or a risk of harm.

What should I do if I'm not satisfied with the advocacy service I received?

If you're not satisfied with the service, first try to resolve the issue directly with your advocate or their organization. If the issue remains unresolved, you can file a formal complaint according to the organization's complaints procedure or seek alternative advocacy services.

Can family members or friends attend meetings with my advocate?

Yes, with your consent, family members or friends can attend meetings with your advocate. Their presence can provide additional support and insight, but it's important to ensure that your wishes and confidentiality are respected.

Is this helpful and working?

Questions to Pose to Your Advocate